An order management system (OMS) is a electronic platform that allows organizations to track product orders from order creation through inventory processing.
It unifies inventory tracking across all sales platforms to facilitate end-to-end visibility into customer tracking throughout the supply chain cycle.
An OMS assists enterprises control the end-to-end order journey seamlessly, from the point a buyer enters an order management system oms order to its complete delivery and possible return.
It enhances stock management by generating up-to-date reporting oms on stock counts and order status, helping enterprises to maximize their fulfillment operations and increase shopper loyalty.
An effective OMS integrates with other business systems like online store platforms, warehouse management systems, ERP software, order management system and transportation carriers to enable a integrated order fulfillment process from beginning to finish.